TechTip: Troubleshooting Wonderware System Platform I/O Communications

The Wonderware System Platform provides the user with a robust IO communication system that allows the user to connect to a myriad of different PLCs from both Wonderware-provided and third party device integration products. However, to the user unfamiliar to the System Platform it may seem difficult to troubleshoot this I/O communication if a problem

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TechTip: WindowMaker and WindowViewer GUI Do Not Start

Occasionally, pre-installed third-party software interferes with the startup of WindowMaker and WindowViewer. An InTouch application can be selected in the InTouch Application Manager, however, nothing happens after initiating WindowMaker or WindowViewer from either the Application Manager or starting WindowMaker and WindowViewer from their respective executables. See options below for more… To review this TechTip online

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TechTip: Configuring Information Server using a Remote SQL Server

This TechTip details an example configuration of an Information Server 3.0 installation. This example configuration uses a remote SQL Server 2005 SP2 database to store all configuration information for the system including Windows SharePoint Services 2.0 SP2, SQL Server 2005 SP2 Reporting Services, and Wonderware Information Server 3.0. See options below for more… To review

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TechTip: Calculating Basic Statistics in Wonderware InTouch

This Tech Tip describes how to calculate statistics on tags in Wonderware InTouch, assuming those tags are being historized in InSQL Historian 9.0. The statistic functions provided in this application are Min, Max, Avg and StDev. For the Min, Max and Avg calculations, the queries take advantage of the advanced retrieval modes provided by Historian

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TechTip: Calculating Total Number of Items on a DI Object

When designing, implementing, or troubleshooting a system, it is always useful to have the total number of items being polled from a given DI Object. The total number of I/O being polled by a DI Object, if excessive, can lead to system instability/poor performance. As many implementations of System Platform, including those using the Base

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TechTip: Removing Custom .NET libraries from Industrial Application Server 3.0

Wonderware’s Industrial Application Server allows the developer to import and install custom .NET libraries developed in Microsoft Visual Studio to be used by objects in the galaxy. There may be occasions where a developer would want to remove the libraries they installed from the galaxy repository. The following article explains two ways to do this,

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TechTip: On-screen Keyboard Options in InTouch 9.5/10.0

This TechTip details the on-screen (pop-up) keyboard options available beginning with the release of InTouch 9.5. On-screen keyboards are generally used in applications where no keyboard or mouse will be available for an operator e.g. TouchScreen Displays and Panel PCs. See options below for more… To review this TechTip online now, click the  icon located at

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TechTip: Getting Microsoft Excel Data remotely to an InTouch Application

Windows XP and newer Microsoft operating systems no longer support the NETDDE protocol. Hence, InTouch is no longer able to connect directly to Excel running on a remote PC using the NETDDE protocol. This Wonderware NorthEast TechTip details a procedure for using Wonderware’s FSGateway for getting Microsoft Excel data remotely to an InTouch Application. See

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TechTip: System Platform 3.0 Single-Node Installation

This TechTip details the typical installation procedure when the core System Platform will be used on a Single-Node – Application Server 3.0 and InTouch 10.0. See options below for more… To review this TechTip online now, click the  icon located at top right in the PDF snapshot viewer below: PDF Snapshot Viewer:

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TechTip: Installing Microsoft SQL Server for Use with Wonderware Products

This TechTip details the recommended Microsoft SQL Server 2005 installation procedure when it will be used with Wonderware products. The focus of this content is using MS SQL Server with IndustrialSQL Server Historian andInTouch Alarm Logger. See options below for more… To review this TechTip online now, click the  icon located at top right in the

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