This document provides a solution for the situation when a customer has installed an FSArchestrA Product (InTouch 8.0/9.X) on a PC running Windows XP Professional with SP2 or Windows 2003 SP1 and when going to the Wonderware LogViewer in the System Management Console (SMC), and selecting “LOCAL”, they are prompted with a message that says cannot connect or access the LogViewer on that node.

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